FAQ
What is the cancellation policy?
Our cancellation policy allows for a 50% refund if you need to cancel more than 30 days in advance. We always suggest trip insurance, which is offered at the time of booking. Please make sure to check your dates with the entire group before booking.
What is up with the security deposit and rental agreement?
The rental agreement to spells out all of our house rules. Link to a PDF here.
The security deposit is $500. However, it’s not actually collected. It is a hold placed on your card. The starts two days before your arrival and last until two days after your check out. The security hold will auto-renew after 5 days, so you will likely see it refresh at some point during your stay. This is not an additional charge, it is simply the same hold refreshing.
We’ve never had to keep a security deposit. We understand that incidental things might occur like a nosebleed on sheets or a glass is broken. The security deposit is really to protect us against blatant damage in the event someone throws a party. It also is a deterrent for groups that might not be as respectful/careful.
What is the pet policy?
We permit dogs for an optional pet fee of $150 per dog per stay.
What is the Occupancy and how many adults can comfortably sleep?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
Can we have an early check-in?
It is dependent on if we have a stay leaving the same morning, but typically 1 pm is the earliest we can accommodate so there is a proper cleaning for your arrival. We have to get final approval from our cleaning team before committing. Best to check 24-48 hours prior to your arrival.
Can we get a late check-out?
Please make the request and it will depend on whether we have a stay coming behind your stay and if our cleaners have enough time to clean between.
Do you supply firewood? How can we get firewood?
There is sometimes wood left over from guests that you are more than welcome to use. Otherwise, a firewood delivery can be arranged. There will be further details on this upon booking.
What supplies are included?
We supply a fully stocked kitchen as well as bathroom supplies and a smores amenity kit for your family to use around the fire.
Is there a grill? Do we need to bring propane?
Yes! We do provide an outdoor grill along with propane.
Do you have a pack n play for babies?
Yes!